Testimonials
We switched over to Vibrant Care Pharmacy last year, after gaining a new patient who was using them. The experience was so great we’ve transitioned all our residents with medication to Vibrant Care. They are very convenient, delivering all medications in easy to use adherence packaging, and make themselves available any time to any questions from our staff or residents.
The packaging saves our staff time, helps with medication management and makes it easier for our patients & staff to administer medications.
Vibrant Care’s above and beyond service commitment was shown when they were able to help a patient, fresh out of the hospital, fulfill an important pain medication they needed over the weekend when another pharmacy fell through. Being able to rely on them out of normal hours saved our resident from a lot of pain, panic and delay.
We strongly recommend Vibrant Care Pharmacy to our residents, patients, and other health care providers.
I love Vibrant Care Pharmacy. I’ve been with them for over 25 years and they are #1 in my mind. They always deliver whatever I need, whenever I need it, at all hours. They are so accessible and work with me on pricing or whatever I need. I know I can call them and they will always get it done. They truly help people. I recommend them 100%.
“I’ve worked with Vibrant Care Pharmacy for 35 years and feel like they are family, not just a vendor. Our experience with the pharmacy is great - they follow through, get it done, and deliver whenever we need. I love the convenience of Saturday delivery and the online portal MARs and refills are very efficient and user friendly. The change order notification for new medications is really helpful. The adherence packaging simplifies our med-pass, cuts down on the time, and reduces the chances of making a mistake. The pictures of residents and their medications makes it so much easier to accurately dispense the medication.
We’ve tried other pharmacies and they just don’t work with us the way Vibrant Care does. We make sure to refer Vibrant Care Pharmacy to other facilities and Day Programs. They are always competitively priced, and work with us on invoicing and payment, never letting invoicing delay medication delivery.”
I have nothing but wonderful things to say about Vibrant Care Pharmacy. They are always a step ahead in providing service, solutions for problems with reimbursement and medication questions, and a step ahead in getting my forms I can use, contacting the doctor on our patient’s behalf and following through so nothing gets lost or delayed. Beyond their incredible service they are sincerely kind and sweet people who truly care for their clients and their patients. They have helped me navigate some of the confusing licensing requirements, and provided me with templates and forms that save me time. Their special adherence packaging is so easy to follow and use, and helps our patients comply with their treatment.
We've worked with Vibrant Care Pharmacy for 16 years and really appreciate their great service. No other pharmacy provides such consistent, reliable, and helpful service. Not only do they always deliver on time and when we need, but they contact doctors on our behalf, are proactive about getting refills reordered, and take action to make our lives simpler, which takes the stress off. The adherence packaging helps our residents manage their medication, and increases their compliance to their treatment programs.
Behavioral Health
Vibrant Care Pharmacy’s onsite injectables center is very helpful for my patients and my practice, adding flexibility to both my and my patients schedules, and ensuring treatment is not interrupted. Their adherence packaging makes it much easier for our patients to administer their medications. and their customer service level is excellent. I know that when I need something, I can trust Vibrant Care to deliver.
I am the psychiatrist for two intensive community case management programs in Oakland (STRIDES and STAGES) with a total caseload of 170 patients with severe mental illness who require very complicated---frequently changing--- medication regimens. Vibrant Care has been our sole pharmacy for the past ten years. During this time, they have never ceased to provide high quality, reliable pharmaceutical services. They have always been available and sensitive to the needs involved in the care of this most difficult patient population. There have been numerous times when I have had to call them near the end of the workday or workweek to request a new order be filled and delivered to a location way across county, and they have done so without complaint. And they work hard in obtaining treatment authorizations. Their fine attention to detail and consistently high ethical standards are other complements to their high level of service. I therefore recommend them without reservation.
I first began working with members of the Vibrant Care team around 1995. Over the years I have had the pleasure of watching the team grow in size and scope while maintaining the highest quality of services. The Vibrant Care team is quick to respond to the needs of its customers, irrespective of whether such needs are seen or unforeseen. I highly recommend Vibrant Care for your pharmacy needs.